Queen of Clean Steals the Hotel Show
Chris · May 05, 2008
I don’t read many personal blogs, but there are two or three I follow for a fun break from boring trade feeds once in a while.
My favorite “personal” hotel industry perspective has to be a blog called Feather or Foam written by the ‘Queen of Clean’ herself. The QofC resides in Cork, Ireland, and she’s a self-styled “Hotel Management Type Thingy”.
QofC often writes about her daily life in the resort where she works, and some of these posts are hilarious.
Here’s a personal fave, titled “Gimme Gimme Gimme”:
“Why can’t I have a discount”?
(Because you’re a flatulent greedy bitch that’s why)
“Because Company policy does not allow extra discounts on top of special rates for tour operators”
“But the special rates are only for the room, not the facilities”
(You already get nearly 50% off, how fucking greedy can you get?)
“Sorry, I really cannot change Company policy”
(Actually I can, but you have really put my back up, you have been clicking your knobbly fingers at the waiters since you walked in the door, who do you think you are, you sell rooms, that’s all, you sell holidays and shit)
“But I bring you lots of business don’t I?”
(Yes you do, and so do a lot of other operators/agents, stop making a fool of yourself, and go home, I am not giving you the steam off my.... anxious nods from a co worker trying to tell me that my 11 O’clock appointment is here)!
“Well, I really cannot understand why you won’t bend the rules a little, I mean you could give me lodge for a night or two, you’re not full, and I have some colleagues coming over for a couple of days...they are very interested in seeing the standard of accommodation, just as a goodwill gesture? Some of these people are very influential, they will love it here and they would be willing to do wonderful PR for the Resort....”
Response: [insert expletives en-masse here] ....click here to read the Queen of Clean’s response!
Ouch!
